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jaimelu jaimelu
What kind of metal is the bracelet band? Sterling silver? Plated steel? Etc? I ask because I'm allergic to Sterling Silver
by jaimelu jaimelu 
September 23rd
Kira Schermerhorn
Hello. Thank you for writing in. I recommend you contacting your local store for this information. The jewelry counter will have more information on this.

Have a great day.
Answered in 2 hours
by Kira Schermerhorn
September 23rd
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Barbara Grabowski
Please define what Kmart classifies as FINE JEWELRY. Customer had a coupon for money off of FINE JEWELRY and it would not work in our system.
by Barbara Grabowski 
September 13th
Rachel Mouton Personal Shopper
Hi Barbara :) "Fine" jewelry is usually defined as having precious metals such as gold or silver or set with precious or semi-precious stones. I hope this helps. I will follow this question in case you need further assistance.
Answered in 4 minutes
by Rachel Mouton Personal Shopper
September 13th
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Jennifer Cotten
How do I get my $30 in points for the $75+ in fine jewelry purchase I made? It's coupon# 9700028012482603?
by Jennifer Cotten 
March 17th
Millie
Hi! Call the SYWR Customer Service at 1-800-991-8708, 8 AM-11PM CST, 7 days a week, except for certain holidays. Choose the option that lets you talk to a Representative. They are usually very helpful and polite. Hope that helps!
Answered in 14 hours
by Millie
March 18th
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aldemanp
I made a jewelry purchase 2-12 & asked to use my $5 in surprise points. They didn't show up. A mngr. said it takes 24 hrs. to show up. Nothing yet.
by aldemanp 
February 17th
Millie
Hi! Call the SYWR Customer Service at 1-800-991-8708, 8 AM-11PM CST, 7 days a week, except for certain holidays. Choose the option that lets you talk to a Representative. Have your receipt handy if you can in case they ask for info. They are usually very helpful and polite. Hope that helps!
by Millie
February 20th
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Sherry Longenecker
I received 15,000 surprise points in jewelry, but even when I add a $200 jewelry item to my cart, the points don't show up. How do I use these points?
by Sherry Longenecker 
February 6th
Millie
Hi! When you receive an offer of "surprise points" the surprise points don't add to your account until the actual time you fulfill the offer. For example with some offers you are required to spend a minimum amount and you should have received an email with those details. After meeting any requirements you must redeem (apply) the amount of surprise points offered during check out and then you'll see the surprise points deducted off your total needing to be paid. If you are paying your entire order with only points you'll see your surprise points added and deducted after you've completed checking out. Hope that helps!
Answered in 12 hours
by Millie
February 6th
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LAVON CARTER
How can I look up a receipt from a jewelry layaway?
by LAVON CARTER 
February 2nd
Millie
Hi! Read here: Receipt Help in the 2nd box. Hope that helps!
Attached item:
Receipt Help
by Millie
February 27th
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