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Ynnil Gneh
Just became VIP and I don't see the oil change coupon. I called SYW and they said it's too late to get it. Why have that benefit and not give it?
by Ynnil Gneh 
about 2 hours ago
Shop Your Way Rewards VIP
Hi Ynnil, Congrats, and welcome to the VIP program. We're sorry that the details of the $4.99 oil change benefit were not clear. Oil change coupons are sent throughout the year to all VIP's based on their status level. The next oil change coupon for Silver level VIP's will be available on or around November 7, 2014. Please check your email around this time and take advantage of this great offer! If you have any additional questions about the VIP program, please contact your VIP Concierge at 800-990-5427.
Answered in 18 minutes
by Shop Your Way Rewards VIP
about 2 hours ago
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JOHN OSBORNE
I have gotten to the VIP level of the rewards program, but I have not received any coupons for the free oil change at sears. When should I see these?
by JOHN OSBORNE 
about 9 hours ago
CGODDAR CGODDAR
Hi John,
I am sorry to hear that you have not received your VIP coupons. They send those to the email address you have listed on your account to receive 'Bonus offers emails'. A suggestion- check your email by clicking on your name then "Edit Settings". Next page go to the left and click on "REWARDS". Next page look at 'Bonus offers email address" and be sure there is a check mark in the box next to it. If you already have that correctly set up your next step is call the special VIP level membership customer service # at 1-800-990-5427. More VIP level questions are here: shopyourway.com/help/sywr/vip-member-program . Hope that helps!
Answered in 14 minutes
by CGODDAR CGODDAR
about 9 hours ago
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Sandi Larson
How do I redeem when all is taken?
by Sandi Larson 
2 days ago
chris b
For questions on your Shop Your Ways we suggest contacting us at 1-800-991-8708.
Answered in 14 hours
by chris b
yesterday at 11:34am
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DenaMarie Metzger
I never received my Hollywood movie money email from August. What should I do?
by DenaMarie Metzger 
2 days ago
The SYW Queen IG Not YourType
Dena what is Hollywood movie money? I hadn't heard about that program :) please share
by The SYW Queen IG Not YourType
yesterday at 3:38pm
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DAVID YARATCH
When I go to K-mart they keep asking me for a pin number as far as I know I don't have a pin and they ask for a card and I was never given a card
by DAVID YARATCH 
3 days ago
The SYW Queen IG Not YourType
David- if you download the shop your way app, its right on there, and super easy to use! Also there is a barcode version of your membership card there that the cashier can just scan when you check it. Shows and keeps track of your points, etc. Overall the app is super helpful. I see you're a VIP. I am also, as well as, a personal shopper. I have over 300 "clients" that I help and guide through the syw program and get you better deals on the things you already buy. Its completely free to you and I can help you right away when you have questions instead of being directed to call syw all the time. Message me and I can add you to my list! -Aurora
by The SYW Queen IG Not YourType
yesterday at 9:43pm
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PAT GIBBS
What is the sense in receiving an email about VIP rewards when they are marked "all taken" when I click through to the page?
by PAT GIBBS 
4 days ago
Shop Your Way Rewards VIP
Good morning, Pat, and thank you for being a VIP! While some of the most popular VIP Choice benefits are "All Taken", we still have valuable offers available to all VIP levels. Make sure you are logged in and the offers available to your VIP level will be displayed at the top of the page. Additional offers can be viewed when you click the "more" button near the bottom of the page when you scroll down. If you need additional assistance, please contact your VIP Concierge at 800-990-5427 and one of our friendly associates will be happy to assist you.
by Shop Your Way Rewards VIP
yesterday at 2:14pm
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Stephanie Reese
Where is the coupon code to receive more points for September 12 and 13? All that comes up is the banner for it.
by Stephanie Reese 
4 days ago
Shop Your Way Rewards VIP
Hi Stephanie, Thank you for being a VIP!! The coupon was on VIP Choice, and the email you should have received on Friday provided a link to the VIP Choice page, shopyourway.com/choicebenefits, where you were able to load the coupon. We are very sorry you were unable to locate the offer and load it to your account. Please contact your VIP Concierge at 800-990-5427 and one of our friendly associates will be happy to credit the points you would have earned for your qualifying purchases made on 9/12-9/13.
by Shop Your Way Rewards VIP
yesterday at 1:34pm
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Sheree Eilola
I need to change the phone # on my account, how do I do this
by Sheree Eilola 
5 days ago
Kira Schermerhorn
Hello Sheree. Thank you for writing in. This is a very good question. IF you sign in and then click on your name it will bring up a menu. From there you will click on edit personal info. I hope this information helps you.

Have a great day.
Answered in 14 minutes
by Kira Schermerhorn
5 days ago
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Jimmy Graves
Can the VIP deals page be sorted? I would like to be able to print a list of qualified/available items to chose from when the time comes.
by Jimmy Graves 
7 days ago
Shop Your Way Rewards VIP
Hi Jimmy, Thanks for being a VIP! We are building enhancements for VIP Choice like filtering and sorting, but this functionality won't be available for our next release, unfortunately. Thanks for the feedback! We are working to improve your VIP experience as quickly and thoughtfully as possible.
Answered in 47 minutes
by Shop Your Way Rewards VIP
7 days ago
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Personal Shopper Fuggs  and Foach
What is the hot toy your kids will want this holiday season??
DaLynn McCoy
My kids are all about LEGOs, every season! But they don't watch many tv commercials, so that helps. (And also hinders, sometimes. LOL)
by DaLynn McCoy
5 days ago
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