I had to call sywr Representative in order to have it loaded to my account. Once it is loaded make an appointment at Sears and tell them you are using VIP benefits. Make sure you tell them up front so they can check and make sure it is on your account
that seems common on lower priced discontinued and closeout items - I can't say for certain, but I've always figured such items are not in stock in any of their warehouses ... the only ones available are the few that are still in stock at particular stores
you shouldn't expect much more. shop your way max is a lottttttt better. they give you $3 in points free every month so it pays for itself not even considering all the free bonus points and free shipping.
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