Hi Kim, Thanks for being a VIP, and for your question. We are sorry that the wording you are seeing, which is probably "not eligible" or similar, is confusing. Benefits like this computer are extremely limited in quantity, and all of the available items for this particular benefit have already been selected. We hope that you will find another VIP Choice benefit that you will enjoy. Keep a watch on the VIP page for announcements of additional offers being added, as well. If you have additional questions about VIP Choice, or anything Shop Your Way, please contact your VIP Concierge at 800-990-5427.