WashDry123
RATEDDoes Not Work
This unit was purchased from one of the major home improvement retailers, along with a matching washer. Neither unit worked when delivered. Upon delivery, the gentlemen did not even unload this dryer from the truck due to a "defect from the factory" that they noticed that would prevent installation and use. A call to Whirlpool customer service was extremely unsettling at best. The representative we spoke to was cold, un-engaged, un-empathetic, and hostile at even the slightest attempt to express our feelings of dissatisfaction. "This only happens in 2%" was the rebuff we were given, with not even the slightest acknowledgement of the trouble, time, and inconvience that was caused. I am regretful of purchasing anything from Whirlpool at this time.
January 23rdvia Whirlpool
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