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ERIC CROCKETT added this to Shop Your Way from:
on July 20, 2017 (?)
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LESLEY luvinles

Today 2nd shop your way Rep transferred me to Collections once getting through,Collections hung up!


I am extremely frustrated, a very helpful rep from Shop Your Way, I believe her name was Debbie. She called to the collections line and was able to reach someone. From my previous calls earlier the collections line indicated that they were indefinitely closed due to covid-19 . After she was able to get someone she left me to that lady name unknown. After explaining that for almost two months I had been attempting 2 reach someone regarding my bill and hopes that it wouldn't go into collections as it currently has I was asking if it were possible to have someone to call me back actor she stated that it would be a while for my call to go into a cube. I started to asked if it was possible to leave a message for someone to return my call so that I can get my bill taken care of, as this matter is interfer. I started to explain Im a HH Nurse with a number of patients that I must see today and I am unable to wait extended time possibly 30+min while seeing patients dt to HIPAA & she hung!smh

May 13th
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December 5th