Gently used, possible light scratches on the screen or small scuffs or dents to the case. Each phone is fully tested and guaranteed functional. This item was owned and used previously by an individual. All phones are covered by a 30-Day quality guarantee - if you discover any defects or functionality issues, you can return it and receive a full refund. Our goal is 100% customer satisfaction and we love your positive feedback! Please contact us with any questions.