The pads were permanently folded over and couldn't be applied to the head. Sears wouldn't allow us to exchange it or provide a refund.
Believe it or not, mom actually wanted one of these for mothers day!! The baseboard buddy is s great gadget for those of us who fret about dusty baseboards. Easy as a simple swipe (wet or dry) & WahhhLa clean base boards, door jams, moldings... this little invention has kept me off my knees: down scrubbing my base boards. So awesome I dont have to scrubb on my hands & knees or pull out a ladder so I can reach the tops of the door jams. No longer do i have to worry about aches & pains to eliminate the dust bunnies! yipee!!