If you want to order a size 2/3 youth you're gong to get a size 13/1. The 2/3 lists as medium and the 13/1 as small. These sizes are right at the bottom of the ordering page. There is also a dropdown size chart which lists 4 different sizes for each category: small, medium, large etc. If you chat with an agent they will have you order the wrong size, happened to me 3 times. The shoes themselves are well made and the online price is great and were it not for the disaster of ordering online I would give the shoes 5 stars. If you want these shoes go to the actual store as the agents online have no clue as to how to order the correct size. I recommend the shoes themselves but not the online store.
My son has a rare skin condition that causes him to blister from the slightest friction. Its painful and horrible. He's though boy tho and I was desperate to find someone's that would either give him no blisters or at least all we could really hope for was minimal blisters.not as many as sneakers. We even tried special custom shoes from a medical company. These water shoes have worked like a charm. The first pair were perfect and an answer to our prayers. The second pair had not been stitched all the way around the piece of velcro on the side of the shoes and it will be falling off soon. They were cheap, so I don't feel like going thru the return process so I haven't filed a complaint. But it still sucks to have wasted my money in a sense, since he won't be able to wear these as long as the last pair lasted. Still I don't recommend them. They are a miracle shoe for my son. He has epidermolysis bullosa. I hope this review helps someone else. We were pulling our hair out trying to find something to improve the quality of his life. No more limping or barely ever blisters.we are so happy!!