Kids love this swing set.. Only issue was one of the wooden planks was split and then one rope for the swing was starting to fray.. Called customer service and they are sending out replacement pieces!
Assembly was fairly easy due to pre drilled holes but almost every single piece of wood is split at hole. Wood is extremely dry. I don't see my 4 year old grand son ever getting $400 worth out of this play set before it falls apart.
My granddaughter really enjoys this swing set. I have not seen another sets with so many features.
The downfalls are:
directions don't match the part numbers
directions not all correct
parts don't match "correct" assembly procedure
parts missing (both wood and metal pieces)
experience needed to assemble
Other then that, it's terrific.
Bought this for great grandson who is 2 1/2, now we can't get him in the house!! Grandpa and older Grandson put this together in about 21/2 hours. I suggest taking time to sort all parts and hardware before starting the actual assembly. I went page by page of the instructions to create the piles I created of the materials. The guys really appreciated that they didn't have to spend time in the 96 degree heat to look for materials for each step of the assembly. We did put extra wood protection on it as we felt it needed. Great buy for the price!!