I purchased this product not only to clean my carpets but I wanted to use the upholstery cleaner on my furniture (I have two large dogs). Instead, I used it first to clean my son's car. Think of a stinky locker room or that nasty gym bag smell - that's what his car smelled like. I used the upholstery hose along with the smaller cleaning head and used the cleaner with Febreze. His car not only smells great (no more nasty odors) but I was amazed at how much dirt that was in the seats and the carpeting. I cracked the windows in the car and It took about a day to dry but it was well worth it. I am looking forward to trying this machine on my carpets next. The directions were easy to understand and the machine was easy to clean when I was finished using it. I would recommend this product.
When I got this product I loved it. It worked great. I've used my machine maybe 10 times and replaced the belt 3 times already and it looks like the end of oneof the rollers melted. I've seen many people complain about this issue and said Bissell resolved it. I call and explain what happened and was told that I somehow caused it and it's just wear and tear. The only solution I was offered was to buy new rollers even though it's still under warranty
Love this new machine makes me happy since my old one quit working
Everytime I use this machine, the pet hair or carpet fibers are left all over the carpet. The machine does not pick these up. It did not clean a coffee stain or a fruit punch stain from my carpet. There are a lot of parts that need to be cleaned after you use this every time. You have to disassemble and reassemble once the parts all dry. With toddlers and pets, who has that kind of time. Don't get this product.
The suction on this cleaner is great! And I like the separate tanks for clean and dirty water. It's also surprisingly lightweight and takes up less room than my old cleaner. [This review was collected as part of a promotion.]
i loved this for a year, then all of a sudden i had to start replacing roller belts left and right. the last few didnt last more than 5 minutes as the metal spindle that the belt attached to had rusted and would no longer turn the belt. its a shame as it worked great up until then......no more of this for me!! and its the only bad part on it. the rest still works great.
Easy to fill, empty and is light weight. Does a super job of Cleaning our chycarpet!! I recommend it highly.