Cookies and biscuits are nice and crispy on the top and the bottom while still soft in the middle. Each batch only took 10-12 minutes on a 350 setting. It does take some getting used to, you have to use the separate timer with the separate heat setting. The bell to indicate the food is done isn't that loud. Two heating bars on the top and the bottom makes this double as a portable heater for those cold winter months but it works very well. Lets hope I can say the same a few months down the road.
Well first of all not take a week to ship the item, second of all you should hire employees that know the difference between a 4 slice and 8 slice toaster oven, now im stuck waiting another week or longer waiting for my refund!
I purchased this oven the 5th of July 2018, I wanted it because of the size and also like Black/Decker ovens, However the top burner browns the food before the bottom browns,or even gets done. I have lowered the bottom rack as low as I can, when I baked a cake in it today, had to put a piece of foil on top to of the pan to get the cake done so it did not burn, anything I cook does not cook the bottom as soon as it should, Have tried multiple temps with no success. I like the oven except for this problem