FAQs

How does Shop Your Way Everywhere work?

Shop Your Way Everywhere helps earn extra cashback in rewards points and find coupons when online shopping at over 15,000 merchants. It’s designed to help you shop smarter and save you money on everyday purchases! The free Chrome browser extension automatically finds and applies the best coupons for over 15,000 merchants as you shop, saving you money directly at checkout. You’ll also earn cash back rewards that stack on top of existing loyalty programs at eligible merchants.

How do I get Shop Your Way Everywhere on my phone or non-Chrome browser?

At this time, the Shop Your Way Everywhere extension is only available for the Chrome Web Store. We are working as fast as we can to bring all Shop Your Way Everywhere cashback offers directly to ShopYourWay.com so you can browse and shop all in one place!

How do I start saving and earning rewards?

Simply download the Shop Your Way Everywhere: Rewards & Coupons Chrome Extension HERE from the Chrome Web Store. Select the Add to Chrome button and follow the steps. Once installed, you can start shopping smarter and automatically earn cash back on many of the purchases you already make online every day. 

As you browse and shop online merchants, the extension will alert you to any available cash back reward offers. Simply click to activate the cash back offer before check out. The extension will keep track of the transaction and cash back earned. You can view any pending, confirmed, and paid cash back in your Shop Your Way Member dashboard on the website or in your Shop Your Way App.

What can I get with my Shop Your Way Rewards that I earn?

Every point earned can be redeemed for an e-Visa gift card or a gift card of your choice across major brands such as Amazon, Walmart, Dunkin Donuts, American Airlines, and hundreds more! You can visit our Rewards Hub to see your current rewards points balance and all available redemption options. 

Where do I go to see my cash back rewards and payment status?

You can easily and quickly view the status of your cash back in points rewards and rewards balance in your Shop Your Way Member Dashboard at www.shopyourway.com or in your Shop Your Way App. You can also manage your contact info, recent transactions, and other account settings in your Member Dashboard once logged in.

When will I see my recent transaction and pending points?

After an eligible purchase, rewards can appear in your dashboard in as little as one or two days, as soon as the sale is reported by the merchant. Some merchants take longer than others to report sales; for example, some merchants will not report the sale until the product ships.

How many rewards can I earn from each merchant?

There is no limit to the number of rewards you can earn from a merchant.

Keep in mind that for your online safety and to prevent fraud and violations of our Terms of Service, we may contact you if you have multiple pending rewards from the same merchant.

How do I apply coupons?

On an eligible merchant’s check out page, the extension will display a pop-up window with any available coupons you can apply. Simply click the button and the best deal from all available coupons will be applied to your order at checkout.

I know I made a transaction, why didn’t I earn a reward?

If you know a sale occurred, but you don’t see it listed on your dashboard, don’t worry. Until the merchant notifies us a sale occurred, we won’t know about it. Some merchants notify us within an hour, and occasionally, other merchants can take up to several days to notify us of a sale.

If it’s been more than four days, and you still don’t see your transaction and pending points in your dashboard, contact us here.

What does it mean if my recent transaction or rewards points are pending?

After a sale is completed from one of your activated cash back offers, the associated rewards will appear in your dashboard as pending. It can take up to 48 hours (sometimes more) for merchants to notify us of a completed sale. Cash back rewards may be marked pending if a merchant places a temporary hold on the sale:

Merchants typically place a hold of 30+ days to ensure the order is not canceled or returned. This hold period may be longer depending on the merchant (e.g., the hold period for hotel bookings can extend until after your stay ends).

After a merchant’s hold period has cleared, your transaction status will change from pending to confirmed and you will receive a email notification from Shop Your Way

Why is my merchant no longer supported?

First check for any ad blockers or firewalls that may be preventing the extension from working. Even being signed onto a work VPN can sometimes prevent some extensions from functioning properly. If your merchant is still not offering cash back after confirming no other issues, it’s possible our merchant relationship changed and that merchant is no longer a part of our network.

If you have a favorite merchant that is no longer supported or one that you wish to be included in the cashback rewards Shop Your Way Everywhere program, then contact us here and simply let us know the merchant name. We will always do our best to help our Members Earn Rewards at their favorite places to shop!