Deborah with your order the sheets did not process correctly. So we will be issuing credit instead of sending out the sheets. Once the credit is issued, it should be viewable by your financial institution within 72 hours. If you have any questions, please contact your financial institution after that period to verify receipt of the credit to your account. Please note your financial institution may have guidelines for posting credits that may impact the time it takes for the credit to be reflected in your balance.