Directions are good, assembly was a snap, no missing parts, the hardware came in a blister pack rather than bags, which was nice. It's also nice that it doesn't use lava rocks. The ignitor is a nice unit and the grill fired right up and cooked the food perfectly.
Customer service is wonderful!!!! However....I think its the style of the grill that is faulty. Without having any briquettes you are cooking on an open flame with a piece of metal shielding the food. Not a very good system.
Easy to assemble, works 100% of the time, easy to clean, no issues.
Great grill, easy to setup. Looks good and my wife enjoys the side burner, didn't have that on past grills. good value and do recommend it to others!
Great performance, cooking surface space, especially the side burner
Just picked up my new grill yesterday and used it for the first time last night. Very impressed with the performance. The price was right for just what I needed.
love the product! easy to replace parts when need be.