This grill replaced a beloved 10+yo CharBroil traditional stainless grill that had finally fallen apart. We chose this CharBroil Tru Infrared because of its similar styling, propane tank storage, side burner and CharBroil reputation, and were interested in the Tru Infrared technology - juicier meats with less cooking time? Sounded good! It was easy to set up and assemble, but after reading some of the less-than-favorable reviews, it seems you need to ACTUALLY READ and follow the directions on this grill, namely the recommendation for seasoning the grill plates, and adjusting the total cooking time. Now that we're a few weeks into regular grill use, I've realized a few things: 1. seasoning the grill plates as directed did absolutely nothing to prevent sticking, 2. this grill cooks exceptionally HOT, even at the low setting, and hotter yet with the lid closed. RIP rib-eye, we hardly knew ya. No more going indoors to cook sides or prep, you basically need to attend to your food non-stop, or leave the cover open to avoid flare-ups or excessive smoke, and 3. due to the shallow grill plates with very small holes for drainage, its a struggle to keep the grill surface clean of char and ash, resulting in transfer to food items...not so appetizing. However, I've managed to stop burning food after the first use (or two), and I'm now refining my technique to make the most of this molten-magma hot grill. I think I'm finally getting the hang of it, but I didn't glean from previous reviewers that "faster cook time" literally means the difference between burned outside, raw in the middle to medium-well is about 2-3 minutes total. I would recommend this grill, as it seems like a sturdy well made product, but take your time to get to know what Tru Infrared really means after using a traditional propane burner grill and you'll love this purchase, without burying a cremated rib-eye first!
After 1 season the so called stainless finish on the control panel faded to a blur and the burner covers rusted away to dust. Only the burners are covered after the 1st year in the warranty, so I'm on my own. It cooks fine, the self cleaning works great, the thermometers lasted about 6 months also then stopped working. I see 3 to 4 years of life out of this grill at best. And it's called TRU infrared because its not TRUE infrared, just regular tube burners.
We just bought this grill from Sears and I was scared because of all the bad reviews. But let me tell you I am so glad we bought this grill it cooks steak quickly and with awesome juicy flavor. We have also cooked chicken breast and it was awesome also. Thr grill cooks very well on low and on med or high. We have cooked fish and shrimp to awesome results. I think some people just don't know about grilling. Not to make people mad ether just can't understand how you can not cook on this grill if you really know how to use one. So if you really know how to bbq this grill is the best I have ever owned at this time as far as it's Performance in bbq. And I bbq a lot all year long.
I am very disappointed. The smoke chokes you even at the low setting, the side shelves get very warm and the handle is nearly to hot to touch to open the lid. Not what I was expecting. On the positive side the grill does a nice job evenly cooking the food.
The Char-Broil 4-Burner Infrared Gas Grill is an excellent grill. It cooks everything so nicely. The installation and set up was a bit time consuming though.