This is a great grill. It's held up very well to the weather when I've forgotten to cover it. It has great heat control on both the gas and charcoal sides. The grill surface is of good quality. Honestly, I don't have a single complaint about this grill and I'm very particular about my grills. The only thing that could stand improvement is the charcoal tray raising mechanism, but it does well enough that the pros far outweigh the cons.
I am thrilled by the after-sales service support, namely the parts. I buy my stuff to take care of and keep. When a supplier gives me access to parts, I know they intend for their stuff to be used and taken care of. I think Char-Broil is a good brand when there are many out there just trying to make a buck. I will most certainly buy Char-Broil products when they are available.
I initially loved the side by side design. Now I wish I just had a gas grill as I don't use the charcoal side much. The quality of this grill is poor. I bought the charbroil model specific grill cover. Within 2 years the grill cover turned from black to almost white from fading and finally the stiching let go and it disenegrated. That was in just two years. Now in my third year, the grill has turned into a rusted wobbly pile of scrap metal. The ignitor never worked even with a battery change. The thermostat is about 300 degrees off. The grates and rusted. The flame deflectors are almost completely rusted to pieces. Each time I close the lid, hunks of rust from the inside of the grill lid fall on my food. So I have to close the lid slowly and hope I don't get metal pieces on my burgers. I need to buy a new grill. Stay away from this model! Next task is to find a way to get rid of this 6 foot long grill. Maybe I'll tie it to my car bumper and take it for a drive. By the time I get to the store to buy a new one, there shouldn't be much left. Nice product Char-Broil. I'll be buying a Weber next time.
Grill lest then 4 years old all has completely rusted to the point it is falling apart
I have had this grill for about a month, now, and I LOVE IT!! I read all the reviews on hybrid grills before finally deciding on this one. I almost purchased another one at a warehouse store, but I am sure glad I did my homework!!
I love the fact that it's a combo grill, however the metal is chinsy and doesn't seem built to last. I don't like the rear vent on the charcoal side and the gas side it not that powerful. My wife is upset that there aren't any storage doors on such a big grill.