I read the reviews on this pressure washer from Sears and all over the interent it looks like to me people dont read instructions and get the right psi for they want to use it for,of course there are plastic parts on it that is the way the world is.If you just take your time and do your homework you will get the right pressure washer for what you need it to do,it may cost you more money,I did my homework took 3 days of research and I got the one that I needed and it worked fine on my siding .The motor started the second pull its not that loud the hose could be alittle less stiff but this is a 244.00 pressure washer not a 500.00 one.I am happy with it,if I take care of it I will not have to buy anymore and this is the first one I ever bought.