Solid replacement for my 21-yr old equivalent Craftsman model that stopped working. This one is much quieter than the old one, even though both were chain-driven. The new one does not appear to have any motion sensor. The old one's light would turn on when motion was detected, not just when the garage door opened. I miss that, but I will live. The new one was easy to install and appears to work very reliably so far. When programming the up and down travel of the garage door, be sure to read ALL the steps in the manual. It's different than my old model.
I've been a loyal Sears customer for decades and have used Craftman's Garage Door opener products for over 30 years in more than one garage. One older unit failed after a lightening storm and I replace it with this unit, similar but modern upgrade to the last. The travel module failed within five weeks, so I called asking for warranty repair, but the soonest they could come was 10 days. The person they sent was not a repairman but only trained to "adjust and assess" units. He assessed that I needed a new garage door opener and left. When I called Sears service, I learned that he declared it out of warranty (because the light-weight door was 18' wide??). Sears promised to call me back, twice, with specifics but never did. So I'm buying the failed part and will in the future avoid buying Craftman products from Sears. Sad end to a great history of reliability and service.
After numerous times of programming and reprogramming garage door does not open entirely and when it closes it hits the chain pulley wheel. Very disappointing.
This unit was to replace one that had a burned out motor capacitor. The unit went up, adjusted well and worked. However the wall mounted control did not. Calling Customer Service was a nightmare. No one speaks English as a first language, the telephone trees were incorrect and I kept getting referred to numbers that were just as screwed up as the others.
Just bought this....I think it'll be perfect for my needs.
Assembly help question:
on Page 5 manual, item 4 says "Connect the rail assembly to the rail bracket on the opener".....but nowhere does it say (unless I missed it) how to make that connection.
There is a thru-hole but I have no idea whether a screw(with nut) or clevis pin go into it.
The rail pushed perfectly into the opener bracket....I just don't know how to "secure it"