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Craftsman 20372 42" 420cc Automatic Riding Mower

Item# 028W005934158001P | Model# 20372 | Added on January 10, 2015 | Seller:
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Description Specifications
Get a Good-Looking Lawn with this Craftsman Riding Mower
This Craftsman 42" 420cc automatic riding mower makes yard upkeep fast and easy with an automatic transmission and pedal-controlled speed. The 42" deck's cutting height can be adjusted from 1.5" up to 4" for flexibility on the job. Turf Saver tires prevent skidding and grass damage so you can safely operate this riding mower.

  • This Craftsman riding mower features a full 42" cutting deck to cover large areas
  • Full-pressure lubrication and a spin-on the oil filter extend engine life
  • Automatic foot pedal controls transmission and speed
  • The 18" turning radius provides agile maneuverability
  • Moves at speeds up to 5.5 mph
  • Wide, step-through design makes it easy to get in and out of the mower
  • Mid-back seat provides a comfortable ride
  • The 13" ergonomically-designed steering wheel is comfortable to grip
  • Includes a cup holder for your favorite beverage
This product comes with:
Owner's Manual (1)Product Warranty
Ratings & Reviews

Overall Rating:

(85 Ratings)
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Most Helpful Reviews:

By Chris4343
April 16th, 2015
Good mower for the price.

I was really impressed how easily this mower handled my grass that had grown out of control. It's first time mowing was a real test and it passed with flying colors. Awesome mower for the money.

87 found this review helpful
By tomtin
August 10th, 2015
dont buy this mower....

the mowing deck is a pice of light weight junk..belts wont stay on only able to mow on 1 setting if your able to mow at all ...ive hAD 2 BOTH JUNK thought maby 1st was a lemmon..nope theyre all a pice of junk...tractor runs good...deck is trash

65 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

42" riding mower


Being my first riding mower, I was very impressed by the versatility and response it has. It took some getting use to, but by my 2nd mowing I'm very comfortable with it.

November 17th via
0 of 0 found this review helpful.
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Constantly? needs repairs


Very poor customer service!! Disabled Army Veteran told his extended? warranty expired 2 days ago. Will cost him $129.00 plus parts for service call to repair problems that were repaired twice under warranty, and continue to break. DO NOT depend on Sears to repair the goods they sell. Now I'm stuck with a broken lawn mower I paid $2000.00 for, and purchased extended warranty.

October 20th via mobile | The reviewer indicated they are affiliated with this product
6 of 8 found this review helpful.
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Blades push leaves out, up and into your face


The mowing blades push grass and leaves away from the blade's housing rather than into it. It pushes the debris to the front right of the mower where it hits the ground with such force that it bounces up and into your face. In several instances I had to stop because I kept getting debris in my eye. I now have to wear goggles just to mow the darn lawn and am covered by the smell of debris by the time I'm done.
I have a wide front yard so I mow up and down the street to mow up all the leaves. I do the same with my driveway. 80% of the leaves are blown out and to the right of the blade housing with such force that it bounces up and into my face rather than into the leaf bags. After 8 times up and down the street - 8 times - the leaves were still all over the street and the bottom of the leaf bags were barely covered. In the driveway, my car is covered with a fine layer of film and silt and needs to be washed after each mow, no matter how fast or slow I go or height I set the blades. I know different blades will give different results, so I tried 2other blades including high lift and all gave me the the same bad results.

The top blade height #5 is still a bit too short for my taste. At 4 its way too short and at 3 it scrapes up the soil. In late July and August I cut my lawn much higher to prevent burn out, but can't because the blade housing won't go any higher.
I re-read the manual and did you know that you can't replace the driver belt on your own? Says you must use a certified service provider.
Draining oil is horrible. No matter how you position the plastic attachment that comes with the mower, the oil comes out too fast for the plastic to handle its volume so it backs up and goes everywhere. I bought a 3/8" oil drain valve so I only have to turn the valve but I can't use it because the steering wheel bar runs so close to the drain opening that the front wheels won't turn fully. Bad design.
Last but not least this mower is a real gas guzzler. Plan on lots of trips to the gas station.
I dismissed others who were negative because the mower looks so great and has that ******** ribbon that pulls you into thinking "awwww, it'll be OK.", and the 42" seems so appealing. So here's my advice, don't buy. But if you do, watch for the issues I described, especially all the debris flying into your face, unable to mow leaves off your drive way or street. If you hate the mess as much as I do, be certain to return it in less that 30 days, otherwise you're stuck with it. After only 3 months, I hate this mower: I have to wear goggles, can't wait to get off this machine and take a badly needed shower and clean out all the fine debris in my scalp, can't pick up leaves off the street and driveway because the blades blow the leaves with such force forward, down and away from the housing and all over the street rather than into the blade housing. I'll be selling this cheap to anyone willing to buy it.

October 17th via
4 of 4 found this review helpful.
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have it

Excellent Mower


Reduced my mowing time by an hour and 20 minutes

October 12th via | The reviewer indicated they are affiliated with this product | The reviewer indicated they received a sample of this product
2 of 2 found this review helpful.
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have it

Satisfied so far.


I was real hesitant to purchase a high ticket item like this on line. I read several different product reviews and eventually went with this one because it was a best seller and it had the deck wheels. When the delivery guys rolled it off the delivery truck it had a flat tire. They said it must have not been aired up. So, I aired it up and before I could finish the front yard it was going flat again. I called for service and two days later a very nice service man arrived and found the leak and plugged it. It runs good, however the drive pedal is far away and takes some effort and getting used to and the front hood is longer than I am used to. we will see how it goes over the next few uses. So far I am okay with it,

September 28th via
5 of 7 found this review helpful.
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Craftsman 20372 42" 420cc Automatic Riding Mower
July 11th, 2017
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By Member Assist
July 12th, 2017
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Craftsman 20372 42" 420cc Automatic Riding Mower
April 24th, 2017
Answered in 3 hours
Dean Sullivan
By Dean Sullivan
April 24th, 2017