Had this snow blower shipped to my house and was happy to use it within a week of owning. Had about 7 inches of heavy, wet, snowfall and this blower has a GREAT throw. I recommend this blower to anyone interested.
I have had this snow thrower for over 2 years and it has ran only the fist winter before i had to have it repaired now the auger is turning and it burn up the belt
We received a defective unit and returned first week of Jan. 2020. We haven't received our refund up to now, almost 2 months from the time we returned the unit! Can anybody from Sears do something about it? Should we resort to reporting this to Better Business Bureau? Customer service also needs improvement!
I have a similar circumstance to some of the other folks commenting here. After a year, the snowblower would not start. I brought it to my mechanic who said I should never use pump fuel in this machine because it gums up the carburetor. The manual states it is ok to use fuel with up to 10% ethanol. My state doesn’t sell fuel with more than 10% ethanol, so no issue there. If the manual told me to never use pump fuel, I certainly would have not. If you decide to purchase this machine, do yourself a favor and never use pump fuel.
Bought this snow blower on sale. Had it for one season with proper maintenance and storage. I tried to start it before the 2nd season and carb was completely clogged. Called sears service and they sent me to a local servicer(Trimalawn). When dropped it off they told me they would call me when it was ready. Well 3 months went by, call after call I was told they were going to check it out when they had time were too busy working on lawnmowers. After 4 months I ended up picking it up. Driving home it leaked gas all over my SUV. I called and told them it was leaking gas from the float bowl and must have not changed the gasket. They asked me to bring it back. I told them it tore the headliner of my SUV even bringing it home and didn't want to chance waiting another 4 months. They said too bad we don't get paid from sears for pickup or delivery. So stuck with a broken snow blower.