I have 5 hours on this mower and so far it runs great. The Turn Tight feature works very well and is probably as close as you will get to a Zero Turn without purchasing a Zero Turn. With a coupon from Sears I ended up getting the 54" for the price of the 46" so I added the 3 bin bagger and it works excellent also. This mower will also cut in reverse which was an option I definitely wanted. For the price of this mower you can get an entry level Residential Zero Turn or this Heavy Duty Riding Mower so for me it was a no brainer to go with this mower. For the reviewer who said to go out and purchase a "Real Green Mower" I see that about 40,000 of them have been or are currently being recalled so I will stick with a "Real Black Mower myself".
The tractor runs okay. After 2 years a pulley broke. The service guy did not have the part and it took over 10 days to get the new pulley!!! Then, a second part was not ordered and took another 3 days! Service is awful!!!!!!! Just be prepared if it breaks down... and it will!!!!!!
I bought this mower 7 days ago. Mowed my 2.5 acres once. Parked inside for the week and went back out for the second time. Within 5 minutes the Mower deck stopped, I looked under and there it was the big shinny gold spring hanging there in two pieces. Mower has lots of power and cut good once. Just clearly should have taken the advise from other reviewers and steered away from Craftsman.
love it. the only thing that is a waste of time is the deck wash system. other than that, craftsman has always been a winner.
When it worked, it did a good job. I purchased this in July of 2016 . During October of 2016 it began to stall as I engaged the blades. If I tried to engage more than 2 times it would kick the belt off. Sears sent a tech out who said there is nothing wrong and then talked about better gasoline. I complained the consumer division of Sears who told me they could send another tech. I asked that if that tech said the same thing and could not fix or find the issue that they guarantee his work and extend the warranty or A)replace the mower or B)Refund the purchase price They responded with no. By the way this problem started at about 15 hours of use. $3000 for what is essentially a non-functioning mower. Yes you can "make" it work but why should I have to "make" it work. DO NOT BUY THIS MOWER
DO NOT BUY THIS MOWER, WORST MISTAKE I HAVE EVER MADE. i have had since June 2016 and will not stay running and can not get a repair person out to look at it, so i paid for a mower to set in my shed and look at, because i can't mow with it. i will never buy any major products from SEARs again.