This is the first brand new riding mower I've ever bought and I have no regrets. After using it for one summer on a 1.5 acre lot, I find it comfortable and durable. I got a piece of rubber fence edging caught up in the drive belt, and was certain I'd wrecked it, but I pulled the debris out and it kept on working fine. This mower sips fuel. A 5 gal jug lasted me all summer. I highly recommend this model for anyone looking for a solid, basic riding mower.
Had to have a service man come out after using it once. Wouldn't start. Supposedly fixed - band aided. Used it twice after. Wouldn't start again. Service took it away. In less than owning for 6 wks., serviced twice. Wanted to return it, told it's after Sears return policy. No satisfaction from customer service. Stuck with a LEMON and $1400 less in my pocket!
This riding lawn mower has been one constant headache after another. Had 2 service visits in the 1st summer of ownership and is about to have a 3rd after one mowing in season number 2. Never ever been so displease with a rider mower in my lifetime as I have been with this one.
I mowed my lawn for about 1/2 hour and it crapped out. I could not start it. I called for service and they came the next day. They said it had a faulty spark plug and replaced it. The next day I started up the mower and mowed for about 10 minutes before it crapped out again. I went to the auto parts store and bought a new spark plug. I gapped the plug and installed it. The mower started up and ran for about 20 minutes before it crapped out for the final time. I called Sears and attempted to exchange the lemon for another mower. I was informed this model was unavailable and they would look for a replacement. After 40 minutes on hold I hung up. I called back and asked to return the mower for a refund. I'm currently waiting for Sears to pick it up and post the refund to my card.
This Mower has been a wonderful product. I wish I had purchased the bagger and mulcher at time I purchased the mower it would have saved me a lot of extra work.
Kicks the grass out real good, plenty of power, comfortable seat, easy to use.