I saw some of the bad reviews but still took a chance and bought it, and I'm glad I did! (let's face it - if you're resorting to using anything outside of the supplied key for the wheel lock you know it's not going to be an easy job in front of you) This craftsman set was able to remove two stuck on wheel locks that a total of 4 replacement McGard keys couldn't budge without destroying the keys (which is what happens when an ignorant garage tech with an air impact wrench stupidly tightens wheel locks with it). Now it wasn't easy...my electric impact wrench with the craftsman tool couldn't loosen the wheel lock, but my 2 foot 1/2" breaker bar with A LOT of persistence did the job on both stuck wheel locks. Sure, using a 12pt. socket just smaller than the wheel lock would ultimately have worked also, but the craftsman set was much easier than going through the trouble with the smaller socket method.
Recently bought a car with locking lug nuts but the car didn't come with the key. I bought a set of these sockets to get the locks of and it was a waste of time and money. I've got lots of experience refurbishing vehicles but these were one of the worst tools I've purchased. I followed the instructions and all they did was spin on the locks. After about an hour of work the tools was worthless. It eventually ground down the grooves in the tool and were useless.
For a simplier fix I just got a deepwell socket that is slightly smaller than the lock and hammered it on then used a breaker bar (long rachet) to remove the lock. I was able to get all four locks off in about 30 minutes.
This socket set might work better on a lug nut but they were worthless on a locking lug. I returned the set and got my money back. While I was in the store I saw another set on their clearance rack. I kept the deepwell. I'll use it again on another wheel or other project.
When I got home with this product, I discovered that the current production model comes with a red case containing elastic which because of its dimensions, would accommodate only two of the 3 sockets. I called back to the store again and spoke with a manager who determined that they did not have another in that store. He did call another store nearby and had them examine the product and he concluded that I was correct, it was very difficult – to impossible – to insert the sockets into the so-called case. I asked him to discuss the matter with corporate and ascertain what can be done about getting me a suitable case for this item and he has never called back.
I called back to the store about a week later, and that manager told me that he had sent a message to corporate and had heard nothing back. I have given up on store level or corporate level customer-no-service
Then I get this e-mail – wanting me to write a review…. With weird characters in the upper left, an image that cannot be displayed, a salutation that just sounds stupid, unless Sears thinks that my name is "Valued".
The e-mail did show a picture of the product that I purchased and a description, but not a part / item number.
If I was in charge of merchandising this set of tools, I would have the 3 sockets in a loosely fitting pouch with the flap of the pouch folded back behind the sockets. This would demonstrate that the sockets would actually fit in the pouch which is impossible with your current product. The sockets and the pouch would be both visible to the customer.
I don't know if Sears is trying to save a few pennies in material or just what, but when a mechanic or locksmith is working on something, it should not be necessary for that person to have to FIGHT with a pouch or other container just to get the tools out or back into said container. Work is hard enough, especially when you're just trying to help someone.
It shouldn't be HARD WORK just to get the tool into or out of a pouch.
Horrible it stripped the first time using it and it didn't even take the lug off
this tool will pay for it sell in one wheel lug nut repair