Quality is still there, little tight but being new sockets to be expected. NO LONGER MADE IN USA. Laser markings are sub standard not uniform from socket to socket
I am beyond extremely disappointed in this socket set. I cannot believe how poor the quality is. You would think that by craftsman saving all that money as far as production costs go outsourcing their hand tools to China that they could afford to have a little more quality control. The laser etching is a joke. Some are so lightly etched that you CANNOT even read the size, especially with any lighting at all hitting the chrome of the socket. None of the markings line up either. I have a smaller USA made set that's over a decade old and the etchings on those sockets are still perfectly readible after heavy usage AND they are all Imogene with a square flat in the socket so when on a socket rail you can see them all the exact same way. These are turned every which way you can think of! I don't undertsand that. I so badly wish I could trade these pieces of junk for us made sockets. ****, I'd even trade for a more quality set of the Chinese made sockets. My biggest gripe is that I have in less than five weeks spent over $2k on craftsman tools and this is what I get for my loyalty and hard earned money? But if I walk into my store locally ever single socket on the rack, is USA made and perfectly etched and aligned??????!!! Why does the guy that spends four dollars get a perfect socket made here at home and the guy that spends thousands get junk???
Tools are great but customer service *****! My husband ordered the 308 piece socket set. He was missing one socket that he needed. 3/8 12pt std 3/8 drive. He called customer service. Waited 45 minutes for a live human. The part# was 34632. Customer service told him he had to bring the tool kit and exchange the entire kit for a new one at our local Sears. That's just wonderful if they had it in stock he wouldn't have ordered it online and waited a week for it to be shipped. He also had already organized his tool box and needed his tools today. He had already dismantled the cardboard box it came in. He had the part# for the missing tool and they wouldn't make things right and send him the missing tool. They couldn't figure out how to do that. Sears sure has gone down the toilet. Very Sad.
My only complaint about these sockets is that the laser etching of the easy to read label is quite faded. My older easy to read sockets are easier to read.
I inventoried the set and had 4 missing sockets, 3 duplicates, and one with the laser etching upside down. Went to Sears store and they said they couldn't replace the missing sockets unless I bring in the 296 sockets I did get so they could inventory them. I said really?? If I was trying to scam Sears out of 4 sockets after making a $400 order, couldn't I just as easily take a full set, swipe 4 sockets, and return the other 296? Fine whatever, I'll call the main customer service. They said sorry, all we can say is you could return the set you got and reorder. I said nope, I need these tools now, for work, I can't be without any sockets for a week or more. 15 minutes of being on hold, they say okay, we can give you a 5% refund ($17). The missing sockets cost $24. Sorry, it's either this or you return the set. Fine. I'll take the $17. With customer service like that it's no wonder Sears is going out of business. Next time I'll buy Kobalt.
I have Craftsman tools from throughout the past four decades. Most were manufactured in the USA. In recent years they are made in China. I'll admit, a few of those were junk. One 13mm wrench snapped under very little pressure. But its replacement has held up just fine. I've measured, weighed, and contrasted these new sockets with their USA predecessors. They seem fine, regardless of origin. For the price after the various discounts, rebates, etc. I don't see how the value can be beat.