Did all kinds of researching the various current lawnmowers and "best picks" by consumer reports and others, and settled on this mower. Although, it is a bit early to review this lawnmower after so short a time, I csn give some comments that may help others. The featurevthat sold me was the variable speed. Tired of being pulled around the yard with self-propelled lawnmowers although self-propelled is a necessity, this feature did not disappoint this old man of 71. What a joy not to be pulled around the yard. This mower also is a good height for people over 6 foot (I am 6'4") and it wotked wonderfully. Assemnly was easy following the instructions and was uneventful. I purchased online and saved $100.00+. It started right away and ran smooth. I must say, Sears Craftsman overuled Toro, Honda and other mowers. Also, the Sears Craftsman reputation helped because I have had craftsman lawn ewuipment last a lot of years.
I purchased this mower on Apr 5th 2016. After taking it out of the box, prepping it for use, it was time to give it a go. After about 10 min., the engine had a uneven idle, revving up and down. I suctioned all the gas from the tank with a baster, went to the gas station to get fresh gas, poured that in, started it up again. I gave it another ten min to cycle out the possibly 'stale' gas. After another 5 min, the uneven idle returned. Doing some research on the web and getting a breakdown of the engine from Briggs' site, I had a hunch it was the external governor linkage. On this mower it is a spring equipped metal linkage under the left side of the engine cover, if you are standing behind it. While the engine is having these fits of uneven idling, looking at this linkage, it is constantly moving back and fourth. If i placed my fingers on it to keep still, it stops. I just can't cut the grass like that. Kinda uncomfortable, you know what I mean? Fortunately it was within the first month of ownership so Sears swapped it with another in the box. Well guess what. The replacement did it too. By that time it was out of the first month; thank all that is holy I bought the extended warranty. Brought it to Sears to have the warranty repair done on it. Get it about a month later. After all the rains here in south east La., I had a good opportunity to use it. Freshly repaired! Start it up, does pretty good for about 10 - 15 min, starts doing it again. Looking at the linkage and again, its oscillating back and fourth, idling up and down. Not happy so far and unacceptable for a new product. Looking at some of the questions by others here, it appears to be a regular occurrence and tell-tale of a less then stellar engine design. Fortunately, my old mower still works. Another Craftsman model 247.374410 with a Briggs engine. That one has a muffler half hanging off and still runs well. I wanted to replace it because the front wheel drive is busted. Caveat emptor
Purchased this mower because I have ran my other Craftsman into the ground that I have had for several years. This mower has plenty of power and it's the first self-propelled that I have owned. It takes time to get the hang of but I love it. I have sloping yards and this is a great feature. I really use less energy in mowing the yard now. Shipping was fast and I have always had great luck with Craftsman Lawn Mowers. That is all I have ever used without any problems.
So far, had been a good mower
Use it all the time,
Great lawnmower, easy assembly, runs great. Mowed the yard twice now and mower starts right up, mulches good enough that you can't see my neighbors Magnolia leaves (that's way better than last lawn mower). The second time I mowed I tried the bagging and it did great and bag was easy to take off and on. I believe it was a great buy, it was the best rated 163cc self propelled lawnmower at the best price that I found at the time. I know I haven't owned it long but Really Happy with this lawnmower so far.
Bought the warranty, spend almost $400, sears split the order and denied special financing after offering in the purchase! different phones reps assured me they would fix it, only to screwed by them in the end.
Biggest mistake I’ve ever purchased! I ordered it on line and it came in a week later. I cut the box open and put the lawnmower together. I put in the oil and filled it with gas. I turned it on and to my surprise I noticed debris falling from the engine, it was metal shavings! I turned it on once more and this time I recorded it with my phone. Once I turned it off, a bunch of metal shavings fell once again. So I called customer service and they wanted me to return it but I no longer had the box. They wanted me to purchase a box and I was not going to do that. So I took it to my local Sears and management told I couldn’t return it there. What a hassle! Long story short, I was able to return it by creating a creating a return slip on line. My old lawnmower is 16yrs and still going.