Did all kinds of researching the various current lawnmowers and "best picks" by consumer reports and others, and settled on this mower. Although, it is a bit early to review this lawnmower after so short a time, I csn give some comments that may help others. The featurevthat sold me was the variable speed. Tired of being pulled around the yard with self-propelled lawnmowers although self-propelled is a necessity, this feature did not disappoint this old man of 71. What a joy not to be pulled around the yard. This mower also is a good height for people over 6 foot (I am 6'4") and it wotked wonderfully. Assemnly was easy following the instructions and was uneventful. I purchased online and saved $100.00+. It started right away and ran smooth. I must say, Sears Craftsman overuled Toro, Honda and other mowers. Also, the Sears Craftsman reputation helped because I have had craftsman lawn ewuipment last a lot of years.
I bought this mower in September 2016 after my 15-year old Craftsman mower cracked its exhaust manifold for a second time and my wife convinced me it was OK to buy a new one. This mower worked great for the first two months (we cut grass in Louisiana from February to November). I stored it with no gas as recommended in the manual. When I went to use it the next January (started early, it was a mild winter), it ran fine at first but after about 10-15 minutes, it started revving up and down rapidly (repair tech called it surging). This is the same problem Skagnatti in New Orleans had (see his review). I was using fresh gas with Briggs & Stratton fuel stabilizer so I knew the problem was not the gas. I called Sears and they told me to bring it to their contracted repair shop so I did. They had it less than a week and said they had to replace the carburetor. I brought it home and tried again and the first time I used it, it was fine but the next week after the engine warmed up, the problem started again. I took it back to the repair shop. When I got it back they said they had to replace the carburetor again. I brought it home and so far it's worked fine on two occasions and I can tell it's running better but I have to wonder how long it will last. If it happens again, I will tell Sears to give me a replacement (other model) or my money back. I've had Craftsman equipment all my life and never had problems like I had with this mower. I'm keeping the mower for now because when it works, it works great. I just hope this problem doesn't return after the warranty runs out.
I am a long time, "hard core" Craftsman tools, home appliances and lawn care care machinery user. I can't tell you how disappointed I was today when I wanted to use this mower (purchased last Sept) for the first time. The engine pull rope is jammed and now I will have to investigate the problem and see if I can fix it before I can mow the tall grass around my pond that is not safe to mow with my Z-turn. Needless to say I am VERY disappointed.
Well, I wish I could tell you more about this product, but I ordered it over a month and a half ago and still haven't received it. I can't get any communication about it and the cancel my order option isn't working either. I'm feeling really ripped off. They offered me a free in-home estimate for remodeling. Yeah, like I want to continue my business with them. Horrible, horrible customer service.
It is supposed to be quieter, not sure compared to what. Definitely loud enough to not allow mowing at night as advertised. However, it works great. My yard is sloped and I have no problem going uphill using the self-propelled function. Would definitely recommend.
Purchased this mower because I have ran my other Craftsman into the ground that I have had for several years. This mower has plenty of power and it's the first self-propelled that I have owned. It takes time to get the hang of but I love it. I have sloping yards and this is a great feature. I really use less energy in mowing the yard now. Shipping was fast and I have always had great luck with Craftsman Lawn Mowers. That is all I have ever used without any problems.
Great lawnmower, easy assembly, runs great. Mowed the yard twice now and mower starts right up, mulches good enough that you can't see my neighbors Magnolia leaves (that's way better than last lawn mower). The second time I mowed I tried the bagging and it did great and bag was easy to take off and on. I believe it was a great buy, it was the best rated 163cc self propelled lawnmower at the best price that I found at the time. I know I haven't owned it long but Really Happy with this lawnmower so far.