This mower was easy to start and ran smoothly. It walked me through each step and made mowing super easy.
And don't buy from Sears. Their warranty process is a joke. This mower didn't work right out of the box. It surged and sputtered but unfortunately, I didn't use it until after the 30 day return period. So, I sent it in for repair since it was under warranty. They replaced the air filter (the original one was perfectly clean), the carburator (also new and clean) and CHARGED me $45 to get my mower back. All on a BRAND NEW Mower. So I try out my 'repaired' mower and it does the same thing as it did BEFORE they fixed it. After calling their support line, I was passed around from rep to rep's manager, etc. (all located in the Phillipines) only to be informed that I am out of luck but I can send it back to the same people that didn't fix it last time to see what they can do. Confident that this will be resolved. No. Would I like to return the mower and get my money back? Yes. Too bad no one at Sears cares enough to do the right thing. Expensive lesson to learn. I suggest you learn from my costly mistake rather than waste your money on this mower.
Bought this mower summer of last year and the only thing I have done is add gas and winterized it with ( sea foam ) a product I add to the gas when I run the engine dry for the winter.
I bought this last year to replace a broken craftsman I had for almost 8 years. It started right out of the box and mowed great. After sitting all winter, it started in one pull. Most times its one or two pulls to starting it. My only complaint is when I disengage the drive to pull it backwards, the wheels will sometime lock up.
The mower itself is a great mower but the set up for the handle is not very comfortable. To big and bulky for my hands.
I bought this lawn mower back in April. It is now the middle of October. I used it about 8 times. The lawn mower stopped working so I called the warranty center as this mower has a 2 or 3 year warranty. I drove it to the repair center and payed $25.00 to have them start the work. They called and said the carburetor wasn't working and that my claim was denied! The guy said that the ethanol in the gas caused the problem. The manual says that ethanol is ok at 10% (E10) and that is what I was using. He would be happy to fix it for $179.00. The manual is says: NOTE: Gasoline containing up to 10% ethanol (E10) is acceptable for use in this machine. The use of gasoline exceeding 10% ethanol (E10) will void the product warranty. How would anyone know what kind of gas you are using?
Sears is not what it used to be, I will take that $175.00 and buy another lawn mower somewhere else. I am disappointed that a warranty doesn't really cover anything anymore.
I did not use this for over 2 months then when I went to tighten the handles the lower handle knobs were not there. So I went to Sears to pick up Craftsman replacement knobs and they switched and gave me Arnold brand which does not fit properly. The mower comes fully assembled but I did not think to unfold the handle and tighten it up because I knew I was not going to use it for a couple of months!