I just picked this saw up today . I took it out of the box followed the quick start recomendations ( add gas, add chain oil, and follow the start instructions on saw) 3 pulls with choke on and it kicked over took off choke and started right away. I Had to start it a few times to get it to idle but I guess there wasn't enough gas in the lines. I went out and cut 5 14 inch cherry logs like butter I shut it off several times while positioning the logs and it started with one pull. The easy pull feature is great about half the pull then my other two saws. I bought 2 poulon 18 inch saws 5 years ago only one worked and was had pulling the other is to tight to start. The good one broke this year (bad clutch) . I got a Robly 14 inch a month ago and had to work on it to get it to start .
The Case that came with the chainsaw was cracked and broken on the inside. After use the bar oil just continuously leaks out of the chainsaw until it is almost completely drained out of the tank. I'd like to take it to the store to return for a refund but the local SEARS store in closing so cannot replace without a long drive to another store.
I order this on October 23 to pick up at the store on October 29, today is October 30 and my order is not ready in the store and they don't answer the phone, and I haven't received any email to pick up my order
The saw does want it's designed to do. It works fine.