Great medium duty saw. Have only used it twice so far, but it starts easily and cuts quickly. Important as I am 75 years old.
It was the worst customer service I have ever had they sent me the wrong thing and then want me to pay for it again. And they want me to wait 3 to 5 days to get a refund.
Gave this as a gift ....so far so good.....
Only 3 uses and it will not work anymore. Attempted to have it scheduled for repair only to be told that the warranty will not cover it and they cannot schedule repair. I use Stihl all the time on the job, serves me right for trying to spend less on what I thought was a reputable brand. Only used 3 times with less than 2 hours use total.
Initially, gave this saw a five star review. It was easy to start and cut well. After about ten hours of light use trimming limbs, the chain would bind up. I tried adjusting the chain, even installed a new one but nothing would stop the problem. Since it was under warranty, I took it into a nearby store. The manager looked at the saw and noted the problem. He, like I concluded something was wrong with the sprocket. He tried to have a repair order generated for the saw but the system would not let him. His only choice was to refund my purchase price.