We have been using ours for 4 years and finally starting to get in bad shape. We have used it on basic yards and big brush around the fields and woods. The attachments are very convenient. It does feel heavy and would not recommend for a weaker person. It is a little hard to start sometimes, but not too bad. We are pleased and about to buy another one purely for large brush around a farm.
I bought the unit in March of 2017. 2 months later the engine ceased up after about 15 - 20 tanks of gas. I did check the oil each time before I used adding more each time. I also changed the oil three different times hoping to keep the unit in good working order. Lastly the pull start did work the last time. Many times when pulling the cord it would not catch the engine start mechanism. I returned the unit for repair. But because the location I bought the unit from is closing, I could not get a replacement. So I opted for a two stroke model. We will see how that goes.
First few months using this trimmer it was awesome but like all craftsman products it don’t last long. Became hard to start and when I say customer service with sears is a joke I see why they are going out of business because they ****. Paid almost 300 bucks for this and it’s a fixture in my garage. Don’t waste your money it’s plenty of quality trimmers out here get one of those and don’t fall for the craftsman. Always read the reviews and when the bad out weight the good you have you answer. JUNK JUNK JUNK
Have had trouble since day 2. Trouble starting. Loading string is a joke, by no means quick and easy. Pull cord doesn't work anymore. Trying to get warranty work is an act of God. Can't understand the guy from Pakistan. No Sears near me anymore....
Purchased the weed eater and put it in the garage over winter, never opening the box. I used it last weekend over my vacation. It worked on my front yard, but had issues starting. The pull rope wouldn't always engage. Now it doesn't engage at all.
the recoil stopped working after less than a dozen times used.
I am done with Sears and Craftsman junk. Used to be pretty good equiptment.
Minimal review search will show there is significant design flaw with the Pawl Assembly (fan piece behind the pull starter cord connected to the shaft).
In our case, it also broke a cooling fin on the cylinder head and can only hope that after installing the new $30 part that there wasn't other damage.