I see a lot of reviews on here that say how bad the the caster inserst are, i to had this problem till i replaced the GLP057445 inserts with 9N012L-5. these insert i have put thru the test of straping the cart down and using in places that i really shouldn't be dragging it thru. this is a very well built cart but the caster inserts do pose a problem. and yes i would recomend this to a friend but i would tell to buy the new castors and inserts.

It is a great looking and practical cart, the fold up extension and the magnetic tool holder are great...BUT....the wheel castor inserts are garbage.  I've replaced these junky plastic inserts on all four wheels three times each.  The last straw was when one (again) gave out causing the box to tip over.  As it fell the two drawers opened and three of the four drawer slides were bent.  There is no parts list that lists the drawer slides and the on-line sales reps tell me that if the part is not listed it cannot be purchased.  Do not buy this cart if you intend to use it to carry more than 50 to 60 pounds of tools and not very far.