I like the case because you can grab it and go.
3/8 ratchet broke the 2nd time I used it. Upon returning it to sears they DO NOT offer the same style rachet for replacement. They wouldn't let me return the whole case for exchange either. The rachet that was sent as s replacement is polished chrome that will not fit securely in the case. The sockets slip off anything that is extra snug, the adapters for both drives that allow you to use a hex key socket do not lock into place inside the head when downward pressure is applied the adapter pops through the socket head. I work as an maintenance electrician and was hoping to use these as my everyday socket set, but the flaws in design make it unacceptable to use everyday. I want my original replacement so I can shut my case without warping the hinges please.
I have been trying to get my ratchet replaced and am getting no where. In the last 8 months I have been on hold and transferred too many times to count. I hate the hold music! I don't have internet so this is extremely challenging because you can only exchange broken tools this way. If I click on help, they want a credit card to charge me $1 which will be refunded back to me after--are you f* kidding me. It's a craftsman & is supposed to be replaced. Can anyone help me to get my wrench?? They gave me $26.99 to go on this shop your way account & it looks like the prices are higher than what they gave me to replace it. I can't even get to the page to find just the wrench, not the sockets and everything else. Can you say FUSTRATED? I love my tools, I just need a wrench so I can use them again!
I got it on the Sear site. The price was 1/3 that of Amazon. I have a motorcycle shop in WI. I will be back!!!!
This is one of the best tool sets I have ever used