I've always liked rubber hoses instead of plastic ones. They seem to be more flexible and better-behaved. That said, there really is nothing exceptional about THIS rubber hose except the Craftsman forever warranty (well, as long as Sears is in business)... and I'm keeping my fingers crossed, 'cause I've always loved Sears. Go ahead, leave it under pressure 24/7...let it bake in the sun, leave it out all winter, use it year after year after year. Leave it to your grandkids after you kick the bucket! Just don't run over it with the mower. Like any hose, for the first six months that you own it the first water that comes out will have "eau de tuyau" (hose funk), but it will eventually off-gas. Then it will be broken-in, and ready for the next hundred years of faithful service.
This is a frustrating piece of equipment. I find myself fighting to keep it from kinking in 50 different places, and anytime I touch the hose my hands end up black! I am planning to return this item.
Purchased the item at an actual sears store, that has since closed down. No cannot find a replacement due to it is now leaking. Called customer support and the nearest store over 30 miles. The store said the cannot order one and customer support offered to mail me one but I would have to pay over $15 in shipping. So much for the lifetime warranty. It is interesting that if I order it myself and pay for it the shipping is only $7. You should shop around before paying this much for a lifetime warranty hose, because you may not be able to get a replacement if it fails. Very disappointed with Sears. They used to be such a great place and had great customer service and took care of the customer. Seems like that has changed.
Would highly, highly recommend. Bought mine a couple years ago and it has gotten only better with use. It is best hose I have ever owned. It gets softer with use, instead of stiffer. Never kinks or leaks.
After spending 1 and a half hours on my first phone call I thought i had the issue resolved but i was wrong. So i was trying to exchange the hose that split and when i got off the phone was charged for it. Got that resolved and when i received the new hose it was a cheaper one, i paid for a premium hose and got a less expensive one sent to me. I decided just to kept it with all the hassle i had and the one was defective, so i sent it back for a full refund.