The Craftsman cordless hedge trimmer is exactly what I wanted from a hedge trimmer. After reading the instructions, I charged the battery and inserted it into the trimmer. The cordless hedge trimmer is lightweight and sturdy, and it cuts excellent with very little vibration. The pivoting cutting head has really made it easy to trim and shape the difficult sports. The self, adjustable handle makes it easy to handle, and the dual-action reciprocating blades really get the job done well. It is a "Great Product." In the past, it has taken me hours to finish my hedges, but now my time has been cut in half. When I finish, it is easy to clean and store away. I also like the two years warranty against defects in material or workmanship. With proof of sale, a defective product will be replaced free of charge. This is one item I am very pleased with.
Do not like the idea that you have to hold down 2 buttons and both hands to make it work and trim!
Received item without the battery or charger. Sent back on 10/02/19. Customer Service was cluelesss. Will not use Sears again after this ordeal.
I ordered this item Sept 29, 2019. I received it without the battery and charger that was described as included with trimmer. I requested that they send the missing parts, but they could not. I was told to order the parts online and Sears would refund me. I was transferred to parts direct and "Jerry"said he had the battery and charger in stock. Cost would be $181.00. The trimmer cost me $99.00 on sale. I told him this and he said "that's crazy", but that was the cost for the parts. I did not order the parts, and returned the worthless trimmer. This experience has made me never want to order anything from Sears again.