works great did what i wanted it to do
I used this power washer three or four times and the pump blew. It was still under warranty but sears has had 6 weeks and they still haven't fixed it. Repair shop keeps asking for $227.00. Neither Sears nor Craftsman is honoring the warranty so far.
HAD PROBLEM WITH PRESSURE WASHER STILL UNDER WARRANTY SPOKE TO AMANDA SAID NEEDED CALL IN SERVICE DIFF # SPOKE TO LORENA TOLD ME I NEEDED TO TAKE APPROX 2 HOURS AWAY FOR SERVICE. I EXPLAINED DISTANCE WAS TOLD THAT I WOULD GET CALL BACK 3-5 BUSINESS DAYS FOR IN SHOP REPAIR CENTER CLOSER TO MY AREA. THAT WAS 4/2/2019. I HAVE NOT HEARD ANYTHING OR RECEIVED CALL FROM SEARS CRAFTSMAN OR REPAIR SHOP. NEEDLESS TO SAY I HAVEN'T PURCHASED ANYTHING ELSE FROM SEARS OR CRAFTSMAN. GOOD PRODUCT BUT POOR SUPPORT AND WARRANTY. I LEARNED AN EXPENSIVE LESSON.
I bought a pressure washer a year ago used it twice last year ,took it out this year to use it this year the unit wouldn't start after awhile got it to start and fuel was pouring out of carb.I called about warranty the unit is supposed to have a two year warranty but of course it was not covered under warranty. THAT IS THE LAST SEARS PRODUCT I WILL EVER BUY.
Still under warranty. Was thrown line of garbage about water in fuel from ethanol. Drain for storage and followed guide lines. More to fix than cost. Ridiculous.