Starts on first pull. Devoured a pile of brush, limbs, vines, leaves, etc. without missing a beat. Needed a stick a few times to push things into the shredder. A minor complaint is that the engine needs a fuel cutoff valve and an oil fill tube with a dipstick both of which Briggs & Stratton offer. The engine Operator's Manual which comes with the machine even shows them in the engine picture. I guess Craftsman decided not to spend the money. Still an excellent machine.
I bought the product and it is fairly descent. But when I called Sears for support it was horrible. No wonder Sears is failing: they don't care about their customers.
I’ve had this chipper-shredder for three years and have been very happy with it. It is very powerful, though when I bought mine it came with a 14.5 hp engine so the current model may not be quite so strong. The chipper quickly pulls in and chips branches, especially if they are straight. The shredder ***** in leaves and twigs down the chute with a strong fan. One major shortcoming is I wish it had an electric starter. It was very hard to start after the first winter, so these past two winters I’ve started it and let it run for a few minutes once a month during winter.