Every year I buy 3 or 4 of these to use on the farm for a large garden to drip irrigate. The hexagon shaped hose are made in the U.S. and love them. New round hose(may collapse) is made in China. I will not be buying anymore.
I spent well over 3 hours yesterday talkin to Craftsman dealership as well as the Sears online warranty department and ************ Stores that are in my location and not one of these places would warranty this hose. I am disgusted at Sears for not standing behind the Craftsman warranty. There is no longer a Sears that is local to me so I guess I'm going to have to make a two-and-a-half-hour trip to go to Sears in it Atlanta Georgia and that is ridiculous. I will definitely call before I make you two and a half hour trip but if you figured both ways that's a total of 5 hours of driving to get my hose swamped out. Anyone out there I am telling you that I would be careful of what I bought from Sears because if they will not stand behind the Craftsman warranty then its just junk!!!
I had installed a heavy-duty Craftsman garden hose in my front yard that was working well after three months of use so I bought one for the backyard. The challenge was finding a nozzle that would fit it as they all seemed to leak. I attributed this problem to the nozzle, not the hose, only to appreciate that the problem might be the brass fitting itself being improperly sized. One day about three months after purchase I forgot to shut off the water after using it. The hose is not rated to be under any pressure in conjunction with an attached nozzle. It blew right below the brass fitting after being under pressure about one hour (thankfully I did not do this before going out of town!). I replaced it with a second identical Craftsman garden hose after thinking "my bad". That one developed a loose nut within two months use. The nozzle spins around on the fitting, which made it next to impossible to un-thread the Sears-purchased nozzle after it broke less than four months after purchase. No replacement nozzle I have tried since will complete the seal and so the water jets out at the base of the nozzle while in use — rendering the garden hose essentially useless due to excessive mud splatter! Prior to turning to Craftsman I had bought a couple of other hoses that either burst immediately or developed leaks around the threads. The number of garden hoses I have gone through as a first-time homeowner in less than a year's time is ridiculous — meanwhile there are 20-some-year-old hoses elsewhere on my quarter-acre property that are brittle but otherwise serviceable!
As best I can tell, every hose rated "heavy duty" these days is nothing on the order of anything sold 10-15 years go. When I moved from my previous home late last year I regret not taking the garden hoses with me, which were over 10 years old and still working flawlessly. Now to be clear, I'm not singling out Sears as I have had a bad experience with all the hardware store hoses I have purchased for my new home also. Who knew that in today's world nobody can manufacture a worthy garden hose? Has it really come to this?
THIS HOSE IS NOT WORTH THE INVESTMENT. THE FEMALE END OF THE HOSE KEEPS BLOWING THE NOZZEL OFF AFTER A SHORT USAGE. WE ARE DIASSAPPOINTED. TO MAKE MATTERS WORSE, THE 45 DAY WARRANTY IS OUT AND THE FACTORY WARRANTY DOESNT COVER THE WATER CONNECTION WASHER.
I am using it from last 2 weeks. It seems heavy duty so far and main thing i have noticed it's non kinky and there is no odor in water.