This utility knife is one of my favorite tool purchases ever. The knife is easy to use, by opening and closing like a jack-knife. The blades change easily in three steps, and it uses standard utility blades, making it easy to keep stocked with fresh blades. The anodized aluminum body makes it very light but strong, and the knurled surface ensures a good grip even when your hands are a bit on the slippery side.
I actually purchased a second one during a rebate special, so it ended up being free. I probably use these knives once a week, for opening packages, or prying small things (not recommended), or cutting apart cardboard for recycling. I have yet to have any problems with either one, and even if I did have a problem, it's backed up by the Craftsman forever guarantee.
The only thing I think could be improved is the holster, which is nylon mesh. A leather holster would be nice as a separate item. If Sears sold the holster from the wood-handled version of this knife separately, it would be a great seller, as I've had many professionals asking if we carried them after the nylon wore out. For the average homeowner, this isn't really an issue, but for people using this knife as part of their job, it makes all the difference.
As a basic maintenance tip, give the hinge a little spray of WD-40 every now and then, and move the joint back and forth to work the WD-40 in, to protect it from dirt and moisture.
If you pick up this knife (which usually goes on sale for around $8), you will not be disappointed.
had this for 1 week and broke! very disappointed...cheap! don't buy it!
Nice to have around.