Bought this as a replacement after losing keys. Description states that this set will fit 40, 52/53in tool boxes. I have a craftsman industrial grade 36in 6 drawer top chest and this set fits perfectly. Mechanism is nice and smooth, install time 5min.
Missing parts and had wrong parts in the kit... already been opened and tampered with before I got them. Just like in the store. Made two trips to the local store only to give up and try by online ordering just to have the same results. I have given up with sears after 60 years of doing business. Started as a child with my parents and you have really gone down the tube... Very sorry to see this happening but you haven't made the right adjustments to compete. I will be buying a new tool box from one of your competitors because of your lack of support and price. I will be donating my TWO 30 year old Craftsman tool boxes to someone in need because I have given up trying to replace the locks.. Go figure after the online order getting screwed up instead of restoring them as planned I'm replacing them... One of the boxes was my Dads they both served us well up till your lack of support...!!!!!
they show it with the stuff you need but when you get it is just lock cylinders. I had to go buy the parts I needed to do the job. I will not do business with them again.
I ordered the locks by the picture online. The camlock did not come with the cam that is clearly pictured online! I tried calling and got nowhere with the overseas line, they transferred to the store I picked up parts from only to be redirected to the national sales line! Very frustrating and no results! Very poor customer service and even worse junk parts!
And I am a locksmith! This is terrible!
The lock bar was missing. It ended up being such a hassle to get a replacement that I just wrote the whole thing off and went to a locksmith
Bought a lock a month ago and it was missing parts. I was able to use old lock to weld a piece on because I needed this lock on for work and couldn't wait to exchange
The package looked like it was purposely opened and removed