Ordered 2 of these jackets and Never Received them. Sears gives me a UPS tracking number that says waiting for pickup. Paid for 2 day air and they never shipped it UPS says. TOTAL SCAM!!! Customer service is somewhere in the Phillipines and is extremely unprofessional and argues when they know it's never been sent. Buyer Beware. Still have not got a refund or the jackets. Shop your way is also the same liars as Sears and Kmart. All calls are going abroad to the same call center. They don't care about you, the customer.