The package was missing items for complete assembly, had to improvise.
If you do as the directions states, then there shouldn't be any problems. We also used rubber shelf placements for underneath.
The item is great. It was perfect. BUT THE COSTUMER SERVICE that I got when I went to pick it up was the worst. I wanted for good 20 min to get help.. 13 min was after I contacted a manager. A lady came out from the pack and said "can I help you?" She was very rude and when I explained that I been waiting for a long time, she said well you have to wait and went on arguing with me. She said I had to use the computer up front in order to get service. I said well I did and the time said 13 min.. and I said what if I can't read or I am disabled, she said well you better bring someone with you. She was very rude. I am not the kind of person that complains about people but that lady was flat out the worst I have ever seen. I picked up my item from the tri-county location, Cincinnati OH
Couldn't get the screws to thread into mounting holes without stripping the heads. The bracket screws are not tightened down, which limits the stability of the stacked dryer.