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Essential Home Heritage Futon with Magazine Rack - Tan

Item# 021W006143279001P | Model# 3218198K | Added on May 8, 2013 |
Sold by Kmart.com
Essential Home Heritage Futon with Magazine Rack - Tan
$299.99
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Description Specifications
Relax in Comfort The Essential Home Heritage futon is perfect as a living room sofa or a multifunctional piece of furniture for a guest room or den. Sit with friends on this futon to watch TV, then convert it into a full-size bed for overnight guests. The 6" thick mattress is comfortable enough for a good night's sleep. Magazine racks on each arm make it easy to keep magazines or books stored nearby for easy browsing.

  • Converts from sofa to full-size bed
  • Magazine holder on the outside of each arm for convenient storage
  • 6" microfiber coil mattress for extra comfort
  • Sturdy metal frame has a 600 lb. maximum weight capacity
  • Easy to assemble
This product comes with:
Owner's Manual (1)Product Warranty
Ratings & Reviews

Overall Rating:

Average
(139 Ratings)
  • 5 Stars
    (85)
  • 4 Stars
    (41)
  • 3 Stars
    (4)
  • 2 Stars
    (1)
  • 1 Star
    (8)
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Most Helpful Reviews:

Praise
By kmartksmart
July 4th, 2013
Comfortable and Reliable

This is a great futon, especially for the price. Get the 8" mattress for better support. I use this futon almost everyday as my couch. I've had multiple friends visit and sleep on it without any problems. If you weigh a little more (250 +), I recommend laying a blanket on top of the mattress to cushion from the springs but most people don't even feel the springs. I'd recommend to anyone looking for a reliable futon.

77 found this review helpful
Criticism
By JimMason
September 25th, 2014
Complete Disaster

The first box that was brought out for me to take out of the store was so badly damaged that I rejected it and asked for another. The clerk understood and cheerfully found the best of the boxes - all were damaged. I then brought the box to my daughter's dorm to assemble for her. After 20 minutes of unpacking and laying out the parts I realized that the main bag of hardware (nuts and bolts) was missing! Very very frustrating. So, as directed in the manual, I called the company. After 23 minutes on hold waiting "for the next agent who would be with me shortly" a lovely lady answered and apologized and said she'd UPS the parts. "Please plan on 10-14 days." What a mess. So, with parts scattered around the room I went back to the store to try and convince the staff to give me a bag from another box. To my great surprise they had found the hardware in the stockroom. Great! Unfortunately, and this is the real complaint with the product, I was missing 1 large bolt, 1 short bolt, 6 washers and 2 nuts (no jokes please). Each one an assembly stopper. Really - what type of quality controls does this company use?! After a 1 hour round trip to a hardware store I was able to cobble together parts to complete the futon. Ultimately, this 45 minute assembly took 3.5 hours. Do yourself a favor and do not buy from this manufacturer.

6 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Terrible_service
have it

Good product, took forever to fill the online order

|

Ordered the item on the 13th and I do not have a confirmation email saying the item is ready...

December 16th via mobile
0 of 0 found this review helpful.
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BOSN4
have it

We like ours

|

We were looking for an inexpensive model & my wife suggested this one. We brought it home (the box is heavy!) and I had it assembled in minutes. It turned out to be quite comfortable as a sofa and very serviceable as an occasional bed. My mother-in-law saw it, sat on it, and liked it so much that she bought one for her apartment. We added a futon cover and some accent pillows and it's actually quite attractive. In fact my son & daughter-in-law may have even bought this, too, after seeing ours.

July 10th via kmart.com
10 of 10 found this review helpful.
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eclecticcottage
have it

Comfortable but doesn't fold easily

|

Comfortable and fits our needs but you have to take the cushion off to fold it back up. Otherwise, it's a decent futon for the money. The "showroom" model in the store was already broken, we've had two for a few months, should be interesting to see how long they last.

December 26th via kmart.com
5 of 6 found this review helpful.
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Eschube

Very Nice

|

Packaged very well, easily assembled, very strong and comfortable. , ordering and picking up at store was an easy process.

December 13th via mobile
2 of 2 found this review helpful.
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Sandra Schenck
| Earned 8 community points in Christmas Shop 12-14 have it
September 6th
Questions & Answers (1) See All
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JUSTIN SAVROCK
Essential Home Heritage Futon with Magazine Rack - Tan
Sold by Kmart.com
August 3rd, 2013
Answered in 32 minutes
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August 3rd, 2013