I thought I was ordering a Kenmore window air conditioner. Kmart told me my Kenmore air conditioner had been shipped When it arrived the delivery guy with UPS dropped it and the carton was damaged so I decided to return it and order another one because it was also the wrong air conditioner. It was a FRIDGEDAIRE air conditioner not a Kenmore. I ordered another KENMORE air conditioner and Kmart told me my KENMORE air conditioner had been shipped and the told me my KENMORE air conditioner had been delivered.
I am still waiting for a KENMORE air conditioner to be delivered because I received another FRIDGEDAIRE air conditioner.
If I refuse to pay for the wrong air conditioner would that get their attention because when I called for the return no one paid any attention to the fact that it was the wrong air conditioner. Maybe I will call them again or maybe not.