We purchased this item 6 years ago and still love it. The chairs are starting to show wear from being in the sun. I recommend buying a cover to protect the fabric.
Got this as a wedding gift. Sears had to deliver it 12x's until we got a set that was not damaged. We paid to have it put together and then we tried to assembling it. Pieces damaged each time. Now the paint is pealing and legs are rusted and the manufacturer says it is not covered. Neither company deserves our business.
The set was delayed but finally received. It wasn't up long and there is a dent, a twist in the metal. Can you be helpful??
I gave it 5 stars because the set itself is beautiful. Exactly as we expected it to be. Super easy to assemble and move around. Best set for the price around hands down. Nothing wrong with the set.
However, this set must be on back order but no one will admit it. My delivery got rescheduled 4 times. That included two times being called with a delivery window. The next day during my windows the set just never arrived and when I called they said my table never came in. Over and over they kept saying my set hadn���t been delivered to the warehouse. I kept asking if it was in stock with the manufacturer or an estimated back order timeframe but no one ever wanted to give any info. I had to call so many times. So many gatherings with family without a patio table. So many summer weeks missed outside. Everyone was nice but as a company it was a horrible experience for us. I saw others post the same problem but didn���t see them until after I ordered my set. When my delivery was rescheduled the 4th time, I finally cancelled���..my set magically showed up a few hours later. If I could rate the company by itself it would be 1 star.
The worst online shopping experience I���ve ever had. I see why this company is circling the drain. I waited 6 weeks to be told that they can not fill the order. It���s still available to purchase online BTW.
They never delivered the item. It took almost a month to get my money back from them. I had 2 delivery dates and they never ever came.
Would love to give a great review but ask have not received patio set that was promised June 9 for pick up