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GE Appliances GSS25GMHES 25 cu. ft. Side-by-Side Refrigerator - Slate

Item# 04603747000P | Model# GSS25GMHES | Added on December 9, 2014 |
Sold by Sears.com
GE Appliances GSS25GMHES 25 cu. ft. Side-by-Side Refrigerator - Slate
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Description Specifications
Nice and Chilly Keep your fresh and frozen foods organized inside the GE 25 cu. ft. side-by-side refrigerator. This fridge uses adjustable door bins and multilevel drawers to store your food in the best environment. If you're thirsty, fill yourself up a glass of ice and filtered water with the exterior dispenser.

Fit Your Food Inside

  • 25 cu. ft. capacity fits all your fresh and frozen foods
  • Integrated shelf support system for flexible storage
  • Adjustable door bins fit your gallon-sized drinks

Fresh Up

  • 4 electronic sensors sense and adapt to internal temperatures for the ideal environment
  • Multilevel drawers store your produce in the perfect spot

Designed Around You

  • A filtered water and ice dispenser keeps you hydrated
  • Advanced water filtration reduces trace pharmaceuticals from water and ice
  • Spill-proof shelves contain the mess for easy cleaning
  • LED lighting saves more energy and space than traditional incandescent light bulbs
  • An Arctica built-in ice maker maximizes storage space in the freezer
This product is:
Energy Guide Rated
This product comes with:
Owner's Manual (1)Product Warranty
Ratings & Reviews

Overall Rating:

Average
(101 Ratings)
  • 5 Stars
    (66)
  • 4 Stars
    (23)
  • 3 Stars
    (5)
  • 2 Stars
    (0)
  • 1 Star
    (7)
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Most Helpful Reviews:

Praise
By ge_appliances
January 1st, 2020
very nice refrigerator

Our Whirlpool refrigerator that was only 8 yrs old suddenly died so we had to make a quick decision and bought this GE model. We are very happy with it so far (only one month)

13 found this review helpful
Criticism
By ge_appliances
November 5th, 2019
poor quality

Ice maker already got stuck and I only had it a couple of weeks. Also the drawers on the refrig side are hard to open and close. They are made of poor quality. Not very happy with my purchase.

4 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
searscom

Very unsatisfactory

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We never got the refrigerator; after three months of delaying delivery, they finally told us it was unavailable . Less than 1 star

7 days ago via bv
0 of 0 found this review helpful.
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searscom

Worst Consumer Experience in a very long time.

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Mid July my refrigerator went out. Went to Sear website to order a new one. Was unable to accomplish so worked through the chat feature. While helpful, kept sending me a link that stated the refrigerator selected was out of stock. Chat person said it wasn't and the order was placed. Ten days later received an email the order didn't go through and to place it again. Spent 4 hours collectively over 2 days, again via chat, then on the phone, trying to place the order. Numerous email links sent to get to the Complete Order screen, again stated out of stock, assured it wasn't, order completed. Sear charged my account, a delivery date was set three weeks out. Three days before delivery date notified by email the delivery date was moved out an additional month. Four days before scheduled delivery, notified by email the order was cancelled, I could expect a refund in 10 to 14 days. Ultimately, Sears had my money for 2 months while I had no refrigerator. Evidently not truthful about availability. I would have selected another model had ANYONE been honest anywhere along this ordeal. Truly priceless they want my review for a product not received.

22 days ago via bv
0 of 0 found this review helpful.
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searscom

cancelled three times, no refund

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Dealing with Sears was horrible. Constant rescheduling, each excuse for delay turned out to be a lie as each one contradicted the previous one. I realized they were just saying anything to shut me up. After 4 reschedules over the course of a month, I cancelled the order. Time passed but never got refund or notice of cancellation. I called a second time and again said cancel. Again, time passed with no refund. I had to call again, and again! Each rep saw my other requests to cancel but also saw that none went through. Interesting bit of info...every time I cancelled, I was offered a reduction in the price if I would only keep the order open. Each time I said no, cancel the order and give me back my money (which Sears charged to my credit card within minutes of my purchasing this frig.

It's now been two months since I purchased this frig and I have no frig, no cancellation notice (I have multiple cancellation confirmation #'s which are meaningless) and no refund. I had to contact my credit card company to start an investigation as to why Sears still has not cancelled/refund when it's had a month to do so and I have multiple cancellation confirmation #'s.


Do yourself a favor and google Sears ratings/reviews....you'll be stunned how low Sears has sunk.

Sears is lying about what they have in stock, then strings you along with more lies so you won't cancel and go elsewhere, and if you do try to cancel and go elsewhere, they won't process your cancellation or refund.

24 days ago via bv
0 of 0 found this review helpful.
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ge_appliances

Good, no frills.

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Only had it a couple weeks, and so far so good. Ample space inside, easy to use front panel. It's replacing a fridge from another brand that kept needing multiple repairs. However, it had some things going for it that I miss with this GE: Very bright LED lighting inside. The GE lights are a little underwhelming. My old unit felt sturdy, solid. This GE wouldn't stay put when I opened the door...until it was loaded with food. The GE's control panel buttons require a pretty firm push compared to the touch panel on my old one. I just am hoping the GE requires less repair. One last note: the last repair guy I had told me not to buy another one of the unnamed brand. I said, "well I'm looking at replacing it with a GE". He said "Good choice."

August 5th via ge_appliances
1 of 1 found this review helpful.
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searscom

Terrible service

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I would love to be able to review this product but two months after purchase I still haven���t received it...and it���s been delayed again with no end in sight. This is ridiculous and unacceptable customer service. Shouldn���t sell a product if it is unavailable.

May 17th via bv
4 of 4 found this review helpful.
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Questions & Answers (1) See All
Want to know something? Ask a question
Caprice Hart
GE Appliances GSS25GMHES 25 cu. ft. Side-by-Side Refrigerator - Slate
Sold by Sears.com
June 27th
Answered in 21 minutes
Saber Kirollos
By Saber Kirollos
June 27th