Designed for Convenience
I bought this as the replacement for the original wall oven in the house. I am very satisfied with the performance and appearance. I especially like the dual microwave/convection oven feature in the top oven. The original did not have that feature. Has done everything I have asked of it and done it well.
Purchased this unit one year ago to replace a similar GE Profile Unit that worked just fine for over 15 Years. The microwave failed within the first week. Repair service took over a week to respond. Then on Thanksgiving Day, the Microwave and Oven failed. Again, it took about 10 days for repair so we had to buy a counter top microwave to get us by. Now the back panel on the back of the oven has come loose. It looks like it is just glued on. Our GE Profile dishwasher (purchased at the same time) has also failed. We called the 24/7 hot line listed in the owners manual and received a message that they were closed. What a sad state of affairs for what was once a very reliable company. We are stuck with this stuff but at least we have an extended service contract. I will not buy General Electric again.
This combination unit works really well. No issues so far.
I have had this oven for about 8 months. It looks great and I love that it is a microwave on top and a traditional (somewhat) oven on the bottom. Let?s start with the microwave. It is operated with a turn dial instead of all touch screen controls. It?s confusing and you have to go through several steps just to heat something up. After it is running for approximately 5-6 minutes the fan starts making a lot of noise. A new fan has been ordered and I am hoping that fixes the problem. Next is the lower oven it can be used for convection cooking or traditional baking. Even when using traditional baking the cooling fan runs and is noisy. The oven runs very hot and cooks very fast so time and temperature need to be adjusted down each time I use it. Breads, cakes and biscuits all tend to come out overdone on the bottom and edges and underdone in the middle in spite of the temperature adjustments.
The appliance looks sleek and functions well, just that the miceowave sounds like it has a loose screw when running sometimes. Bang on handle and goes away, will be contacting CS.
We really like the unit. Its pleasing to the eye and works very well. Especially like the fact that the microwave is stainless steel inside. Last one we had, all the paint peeled off inside. But, The control is a bit confusing and time consuming to microwave something for a minute. three or four steps to heat something for a minute or two. Most microwaves are a one button push..
Fits perfectly in my cabinet, fantastic convection, warming, etc.