Toasts crispy instead of hard.
For the past month I've used and loved this toaster. I love the color, it matches my kitchen decor, and it's wide enough for bagels. Today I tried to use it, and when I pushed the lever down, it popped back up again; none of the lights went on either. It will work if I hold the lever down, but who wants to do that. So, now I'm on the hunt for another red toaster - will probably try a Kenmore, even tho it's more expensive. I have a toaster from when I was a kid - it's older than me - it's 70 yrs old and still works - but it doesn't accommodate bagels, and it's not red. They just don't make things the way they used to!!!
IT DOES THE JOB PERFECTLY WELL. Takes 2 uses to get rid if the plastic smell of the toaster. The smell doesn't affect your toasts, to be exact, but you smell it, when you turn it on. Anyways, I am happy with this purchase
the recoil button for the electric cord did not work - right out of the box.