Since toaster ovens first appeared, I've probably owned and used over a dozen -- this one is the best one yet, and I'm really pleased with the purchase. It was reasonably priced, it's a nice practical size, has all the control settings needed, and is easier to clean than most. One of the most irritating problems with many such ovens is that they won't accomodate average baking dishes; this one not only comes with its own pan and rack, most ordinary baking dishes will also fit. In fact, I've actually baked entire meals (for one person) at one time, which pleases my frugal nature. There is a pull-out crumb/drip tray which is easily scoured at the sink or even slipped into the dishwasher. I've had this oven for about a year, used it at least once every day, and hope it lasts for many more years; when it's outlived its natural life I will definitely shop Hamilton Beach for another just like it. You notice no negative comments in this write-up, because I can't think of any!