As part of the StarReviewers program, my family & I were able to test the Hamilton Beach Easy Reach Toaster oven & I must say, despite all my doubts, I'm very impressed. Let me elaborate by sharing my experience preparing several things in it over the last week & a half. First, let's talk about the oven itself. It's smaller than the last one we had, & a good fit on my counter. It's dimensions are(give or take an inch), 15" long, 9" high, and 8.5" deep(on bottom, it curves out and up, to more like 10"-12"). It includes a crumb catching pan for the bottom for cleanup ease, the slide out basic rack, & a small rectangular pan which is roughly 10" X 8". It does get VERY hot on the outside of the oven. The cord seems to want to curl towards the back of the oven, so we've taken to securing it away from it, because though I have no personal experience, I'm almost certain it would melt the cord. The temperature though, doesn't last. Once turned off, it's only a matter of a few minutes before it's cool enough to touch as needed again. The rolling door, which is why it's an easy reach, is very simple to use. I was a bit baffled, because I'd never seen one that rolled up & I had concerns of the mess I could see it trailing along the oven itself(should something pop & leave a mess on the glass), but we never had that issue. The door opens easily & quietly, gliding over & back behind the oven & shuts in the same manner. Taking it off for cleaning(or in our case, assembling), was simple. All you need do is look for the guiding groove in which to place it. I much prefer this to the standard flip down door. I've used it several times & have yet to burn myself. Baking: We've actually baked quite a few things in it, but I'll only touch on a few. We made peanut butter cookies, 6 to the little pan(which is about 2.5 cups of batter if you're curious). They turned out wonderfully, though a little underdone in the center(though still cooked enough to be safe to eat). We've also made individual calzones with fresh dough. The bottom was well done & the dough on top was crisp. It was completely heated through & the cheese melted as well as if in the oven itself. Re-heating: In addition to cooking in it, we wanted to see how re-heating food would go over. I realize chicken nuggets(frozen) aren't really what most call re-heating, but that's all you really do. I've done it about 3 & while they were super hot when they were done, they would have needed much longer to crisp. Not a deal breaker, but there it is. We reheated regular pizza & my husband was thrilled. Not soggy, hot & crisp-exactly what he wanted. Toasting: Oddly, toasting was the last thing we tried. I was as impressed with it as with the actual cooking. Crisp, lightly browned & evenly cooked. The timer takes practice, but is easy enough to read and use. Just remember to turn it past the 10 minute mark & turn back to the toast setting. We used homemade bread & it toasted beautifully.
I got terrible customer service. Instead of this order sears had prepared a kid's shoe. The box looked light to me and I requested to open. The warehouse manager and Concord mall sears manager that were on duty on Thursday afternoon told me that I cannot return the item at the store. I had to take my shoe_toaster home and read the directiond and clean up the mess that their company has done. This is an item that I have already paid! Last time a similar thing happened and I had to pay for the return delivery, too. Need help.
I was very happy with this toaster oven over the past year and a half, until it suddenly stopped working. Warranty only covers one year. I did like how easy it was to remove the door to hand wash. Considering the price and it lasting for a short time, I would not recommend it.
Would definitely recommend if you’re looking for smaller size toaster oven. Perfect for toast, bagels, small pizza, waffles and English muffins