Takes a little time to get recipes right. Can be tricky figuring out amount of water to add to each recipe. Too little and your food will burn and stick to the bottom. Soaking the pot overnight makes that clean up better. Had some issues figuring out how to get the dial to seal in the beginning. It does take a bit of time to warm up so even if it takes 3 minutes to make Mac and cheese, remember the added time to have the unit warm up and then reach the proper pressure before cooking. Overall, I really like this pressure cooker. It is simple to use and clean once you get the hang of it.
I bought this online from Kmart at the shopyourway website. I large package arrived and in it was the box of the pressure cooker I purchased. However, in the box was a different brand rice cooker. I called customer service who said I could send it back as a return and purchase a new one. But, i would lose the $7 dollars I received in surprise points. I said it was their fault not mine and I was inconvenienced enough and I wanted an even exchange at no cost to me. When she would agree, I asked to speak to a supervisor. I was placed on hold for a long time and finally I was told that the supervisors are too busy and they would have to call me back that was 3 days ago. No one has called me back.
I will never buy anything from them again. Not only do they ship the wrong items they are not willing to accept responsibility and make good without costing the customer.