For questions about the Shop Your Way program please ask Kato our 24x7 virtual assistant (Click HERE (https://www.shopyourway.com/today/kato) to learn more about Kato) or visit our FAQ page HERE (https://www.shopyourway.com/help). 

For questions regarding items fulfilled by Sears.com or Kmart.com, questions about a store experience, Free Cash, or Cash Back please visit:

HERE (https://www.sears.com/en_us/customer-service.html ) for Sears or HERE (https://www.kmart.com/en_us/customer-service.html ) for Kmart customer Service.

To Manage your Shop Your Way Mastercard or to make a payment, please click HERE (https://www.searscard.com)

Still have questions? Contact Us