For questions about the Shop Your Way program please ask Kato our 24x7 virtual assistant (Click HERE ( to learn more about Kato) or visit our FAQ page HERE ( 

For questions regarding items fulfilled by or, questions about a store experience, Free Cash, or Cash Back please visit:

HERE ( ) for Sears or HERE ( ) for Kmart customer Service.

To Manage your Shop Your Way Mastercard or to make a payment, please click HERE (

Still have questions? Contact Us