Surprise points are our
way of saying thanks for being a loyal Shop Your Way member!
These points often
have their own requirements, like a minimum purchase, a quick expiration date
or a certain category of items for you to redeem them on.
For more information and
purchase requirements (qualifying items) visit HERE
To redeem your Surprise Points Online:
1. Sign in to your account
2. Add qualifying item(s) to your cart
3. During checkout, click "Redeem My Reward Points".
To redeem your Surprise Points In-Store :
1. Provide your member number, email or phone number at checkout
2. Tell the associate how many points you would like to use, including surprise
points - or just say all!
3. Enter your PIN on the keypad - If your PIN doesn't work, text 'PIN' to
4. Your redemption amount will be subtracted from your total
Click HERE to view your membership card
If you return a purchase you made with
Surprise Points, you will only receive the amount back which you
actually redeemed from your Shop Your Way account, not the redemption
amount as well as the Surprise Points.
Surprise Points are similar to
"money off coupons." If you return something which you purchased
with a $1 off coupon, as an example, you will not receive the
$1 back in your refund amount.
If your Surprise Point offer is still valid, the
offer may be used again. As an example, if you redeemed 1,000 of your
Points, which triggered a $5 Surprise Point offer, $6 would be taken off your
original purchase price. When you return that item, you will only receive the
1,000 Points you redeemed as your refund.